Title
Unapređenje poslovnih procesa u e-lancima snabdevanja
Creator
Rejman-Petrović, Dragana. 1978-
Copyright date
2015
Object Links
Select license
Autorstvo-Nekomercijalno-Bez prerade 3.0 Srbija (CC BY-NC-ND 3.0)
License description
Dozvoljavate samo preuzimanje i distribuciju dela, ako/dok se pravilno naznačava ime autora, bez ikakvih promena dela i bez prava komercijalnog korišćenja dela. Ova licenca je najstroža CC licenca. Osnovni opis Licence: http://creativecommons.org/licenses/by-nc-nd/3.0/rs/deed.sr_LATN. Sadržaj ugovora u celini: http://creativecommons.org/licenses/by-nc-nd/3.0/rs/legalcode.sr-Latn
Language
Serbian
Cobiss-ID
Inventory ID
D-2931
Theses Type
Doktorska disertacija
description
Datum odbrane: 22.04.2016.
Other responsibilities
mentor
Arsovski, Zora, 1951-
član komisije
Petrović, Slavica P., 1950-
član komisije
Tumbas, Pere.
Academic Expertise
Društveno-humanističke nauke
University
Univerzitet u Kragujevcu
Faculty
Ekonomski fakultet
Publisher
[D. Rejman Petrović]
Format
XXVI, 252 lista
Abstract (en)
The challenge for organizations in continuous compe
titive race is efficient management of supply chain performances. Typical issues emerge in supply chain performance measurement are strategy and measurement system gaps, financial indicators orientation in measurement systems, isolated and
incompatible indicators and supply chain integratio
n inexistence.
The subjects of this Phd research are: (1) Business
processes in e- supply chain and ways of their
improvement, as well as improvement of entire net o
f business processes, (2) Models for business
processes performances improvement in Web based e-
supply chains and (3) Models for business
processes performances measurement in e-supply chai
n.
The aim of this resurch is automotive e-supply chai
n performance improvements model development
based on the support of modern Web based ICT soluti
on improvements of business processes key
perfomances indicators (KPI).
The result of the PhD resurch is a model for e- sup
ply chain business processes improvement based on combined approach of two familiar models, GSCF and SCOR, as well as specifics coming out from
the automotive industry standards. The improvement
of conceptual models of processes in e- supply
chain has been focused on interactions, control, an
alysis and process optimization on supplier-
organization- customer sequence level within automo
tive supply chain.
It has been developed a new bussines processes mapp
ing approach in e- supply chain, capable to
identify different types of supply chains and track
KPIs of specific group of performance atributes, i
n
order to have gaps identification and take activiti
es for efficient improvement of total supply chain
performace.
Also, this PhD research as a result has a model for
business processes performance measurement in e-
supply chain. Model for e- supply chain business pr
ocesses improvement was based on integration of
SCOR and BSC models, has providing an overall perfo
rmance measurement framework on strategic,
tactic and operative level. Another result of this PhD is development of multic
riteria analizing AHP model, for evaluation, rank
and supply chain comparation. The outcomes from the
AHP model were incorporated in a database,
connecting the developed management information sys
tem for support and improvement e- supply
chain bussines processes with the AHP model. In thi
s way, enhanced management information system
enables organization management in supply chain to
identify, structure and solve semistructurized and
unstructurized problems and choose among variety of
alternatives. Developed management
information system together with Wab based support
makes horizontal information flow much easier,
and as a decision making support system enables int
egration between information used in different
organization and management levels of different org
anization within the supply chain. Thus, the
developed system enables integration of information
from a different subsystems for strategic decision
making and contributes strategic planning and forec
ast automatiozation on supply chain level.
Abstract (sr)
Izazov za organizacije u postizanju konkurentske prednosti predstavlja efikasno upravljanje performansama lanaca snabdevanja. Tipični problemi koji se javljaju prilikom merenja performansi u lancima snabdevanja su neusklađenost strategije i sistema merenja, usmerenost na finansijske pokazatelje u sistemima merenja, upotreba izolovanih i nekompatibilnih mera
i nepostojanje integracije u lancima snabdevanja Predmet istraživanja u doktorskoj disertaciji su: (1) Poslovni procesi u e-lancima snabdevanja i načini za njihovo unapređenje, kao i unapređenje celokupne mreže poslovnih
procesa, (2) Modeli za unapređenje performansi poslovnih procesa u e-lancima snabdevanja bazirani na Web konceptima i (3) Modeli za merenje performansi poslovnih procesa u e-lancima snabdevanja.
Cilj naučnog istraživanja je razvoj modela za unapređenje performansi e-lanaca snabdevanja u automobilskoj industriji kroz unapređenje performansi ključnih poslovnih procesa, uz podršku savremenih Web baziranih ICT rešenja.
Rezultat istrživanja u doktorskoj disertaciji je razvijen model za unapređenje poslovnih procesa u e-lancima snabdevanja, koji se bazirao na kombinovanom pristupu dva modela, GSCF i SCOR, kao i specifičnostima koje proizilaze iz primene odgovarajućih standarda u automobilskoj industriji. Unapređenje konceptualnih modela procesa u e-lancima snabdevanja je fokusirano na interakcijama, kontroli, analizi i optimizaciji procesa na nivou sekvence dobavljač-organizacija-kupac u lancima snabdevanja u automobilskoj industriji.
Razvijeni novi pristup mapiranju poslovnih procesa u e-lancima snabdevanja identifikuje različite tipove lanaca snabdevanja i omogućava praćenje ključnih indikatora performansi u okviru određene grupe atributa mera performansi, kako bi se identifikovali gepovi u lancima snabdevanja i preduzele efikasne mere za poboljšanje ukupne performanse lanca snabdevanja.
Istraživanje je rezultiralo i razvojem modela za merenje performansi poslovnih procesa u e-lancima snabdevanja. Model za unapređenje performansi poslovnih procesa u e-lancima snabdevanja bazirao se na integraciji SCOR i BSC modela, čime se obezbedio sveobuhvatan okvir merenja performansi na strategijskom, taktičkom i operativnom nivou. U okviru doktorske disertacije razvijen je AHP model višekriterijumske analize za evaluaciju, rangiranje i upoređivanje lanaca snabdevanja. Izlazi iz AHP modela su inkorporirani u bazu podataka, čime je izvršeno povezivanje razvijenog menadžment inforamcionog sistema za podršku i unapređenje poslovnih procesa u e-lancima snabdevanja
sa AHP metodom. Na ovaj način unapređen menadžment informacioni sistem je omogućio menadžmentu organizacija u lancima snabdevanja da identifikuju, strukturiraju i rešavaju poslustukturirane i nestrukturirane probleme i izvrše izbor između različitih alternativa. Razvijeni menadžment informacioni sistem, uz razvijenu Web baziranu podršku olakšava horizontalni protok informacija, i kao sistem za podršku odlučivanju podržava vertikalne informacione tokove i omogućava integraciju informacija koje se koriste na različitim organizacionim i upravljačkim nivoima jedne organizacije, kao i većeg broja organizacija koje su članice lanca snabdevanja. Na taj način razvijeni sistem je omogućio
integraciju informacija iz pojedinih podsistema za strategijsko odlučivanje i doprineo automatizaciji strategijskog planiranja i predviđanja na nivou lanaca snabdevanja.
Authors Key words
Upravljanje lancima snabdevanja, poslovni procesi, merenje performansi, AHP model, menadžment informacioni sistem, Web okruženje
Authors Key words
supplay change management, bussines processes, pe
rformance managemnt, AHP model,
management information system, Web environment
Classification
005:658.2/8:004
Subject
Upravljanje lancima snabdevanja - Poslovni procesi - Menadžment
Type
Tekst
Abstract (en)
The challenge for organizations in continuous compe
titive race is efficient management of supply chain performances. Typical issues emerge in supply chain performance measurement are strategy and measurement system gaps, financial indicators orientation in measurement systems, isolated and
incompatible indicators and supply chain integratio
n inexistence.
The subjects of this Phd research are: (1) Business
processes in e- supply chain and ways of their
improvement, as well as improvement of entire net o
f business processes, (2) Models for business
processes performances improvement in Web based e-
supply chains and (3) Models for business
processes performances measurement in e-supply chai
n.
The aim of this resurch is automotive e-supply chai
n performance improvements model development
based on the support of modern Web based ICT soluti
on improvements of business processes key
perfomances indicators (KPI).
The result of the PhD resurch is a model for e- sup
ply chain business processes improvement based on combined approach of two familiar models, GSCF and SCOR, as well as specifics coming out from
the automotive industry standards. The improvement
of conceptual models of processes in e- supply
chain has been focused on interactions, control, an
alysis and process optimization on supplier-
organization- customer sequence level within automo
tive supply chain.
It has been developed a new bussines processes mapp
ing approach in e- supply chain, capable to
identify different types of supply chains and track
KPIs of specific group of performance atributes, i
n
order to have gaps identification and take activiti
es for efficient improvement of total supply chain
performace.
Also, this PhD research as a result has a model for
business processes performance measurement in e-
supply chain. Model for e- supply chain business pr
ocesses improvement was based on integration of
SCOR and BSC models, has providing an overall perfo
rmance measurement framework on strategic,
tactic and operative level. Another result of this PhD is development of multic
riteria analizing AHP model, for evaluation, rank
and supply chain comparation. The outcomes from the
AHP model were incorporated in a database,
connecting the developed management information sys
tem for support and improvement e- supply
chain bussines processes with the AHP model. In thi
s way, enhanced management information system
enables organization management in supply chain to
identify, structure and solve semistructurized and
unstructurized problems and choose among variety of
alternatives. Developed management
information system together with Wab based support
makes horizontal information flow much easier,
and as a decision making support system enables int
egration between information used in different
organization and management levels of different org
anization within the supply chain. Thus, the
developed system enables integration of information
from a different subsystems for strategic decision
making and contributes strategic planning and forec
ast automatiozation on supply chain level.
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